Delivery Information

 
We try to make the delivery process as simple as possible. Delivery is free on all UK orders over £25 and charged at a flat rate of £2.75 for all other UK orders. For small orders (up to 2.5 metres of Cotton, Polycotton, Bubble Crepe, Chiffon, Silky Satin or Viscose or up to 8 individual fat quarters) we offer a Royal Mail Large Letter service at the reduced price of £1.50. Please note this is not a tracked service.
 
Delivery times are calculated in working days Monday to Friday. If you order after 4pm the next working day will be considered the first working day for delivery. In case of bank holidays and over the Christmas period, please allow an extra two working days.
 
We aim to process orders for stock items within 2 working days. Please allow a further 3 working days for delivery. Sometimes delivery times vary due to high order volume especially in sale periods so please wait a further 2 days before contacting us. We will attempt to email you if we become aware of an unexpected delay. 
 
Small orders are sent out via Royal Mail 2nd class post service. All other orders will be sent out via Hermes recorded packet service and you will be emailed a tracking number on dispatch of your parcel. If you would prefer your parcel to be sent via Royal Mail please write this in the order comments - please note in the event of a parcel going missing claim times are subject to the courier companies terms and conditions.
 
Free Local Collection is available from our showroom Unit 4, rear of 39-41 Church Road, Bexleyheath, Kent, DA7 4DD. If your order is under £25 delivery will be charged at the usual rates when you place the order but will be refunded on collection. The showroom is open Wednesday and Friday 9.30am-2.30pm, Thursday evening 7pm-9pm and the first weekend of every month 12pm-4pm both days. Sew Sew Fabrics reserve the right to withdraw this option at any time in which case a full refund would be issued and the order would need to be re-submitted selecting from the available delivery options.